Chat Bots! A Consumer Research Study
We're proud introduce our latest white paper: Chat Bots!
We’re constantly seeking out innovative ways for consumers to interact with brands – and we love building stuff that does it with user experience at its heart. That's why we commissioned a report to help brands understand the temperature of the UK consumer right now.
The first look report is free to download and gives a solid overview of online commerce and customer service frustrations - and how bots can solve them. Take a look!